QEd Publications Ltd online store and Web Site policies
 

Products despatched within 2 business days of receipt of your order (except during national and international exhibitions when short delays of between 2 and 3 days may be experienced - when this applies, the relevant days are highlighted on the web site's order form). If a product is not in stock, we will notify you with an estimated despatch date. Orders will be filled in the order they are received.

Despatch/handling charges may apply to customers outside of the UK (see details on web site).

Please note: The Customer is responsible for the cost returns.

QEd Publications offers a 14 day money-back guarantee. If your package from us shows any physical damage, refuse the package and contact QEd Publications on 01785 620364. If you need to return for credit or refund, contact us via e-mail or phone to obtain instructions. Contact e-mail address is at the bottom of the page. Contact phone number is 01785 620 364.

It is IMPORTANT that you write RETURNS on the outside of the box/package, pack the item in its original package or a container of sufficient strength or protection and send, pre-paid and adequately insured, within seven (7) days from the date you received it to:

QEd Publications Ltd

39 Weeping Cross

Stafford

ST17 0DG

Privacy Policy
This document sets forth QEd Publications (the "Company") Online Privacy Policy (the "Privacy Policy") for this Web site, www.qed.uk.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this site.
All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. The Company reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site.

As a visitor to this Site, the Company may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, the Company may ask that you provide us personal information, such as your first and last name, mailing address (including post code), e-mail address, job title and department, and other personal information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

The Company collects your information in order to record and support your participation in the activities you select. Your personal information is also used to keep you informed about new products, special offers, and other products and services of the Company.

The Company may collect information about the use of the site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. The Company may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

The Company recognises and appreciates the importance of responsible use of information collected on this site and will not provide your name to other companies or organisations without your consent.

There are instances in which the Company may divulge your personal information. The Company may provide your personal information if necessary, in the Company’s good faith judgement, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of the Company or others.